Today at the BOLO conference for digital marketing agencies, Drew McLellan and I presented the first look at our new study aimed at understanding how clients choose agencies -- the attitudes clients … [Read more...] about New Audience Audit Study Reveals What Agency Clients Want – and Why
Understanding Small Business Ownership Through Audience Segmentation at Infusionsoft
Today Infusionsoft published their 2014 Small Business Market Survey, based on research conducted by Yours Truly. Their post and the full report share a wealth of insights, which I encourage you to … [Read more...] about Understanding Small Business Ownership Through Audience Segmentation at Infusionsoft
In Audience Segmentation, “I Don’t Know” is a Good Answer
Prospective clients for our audience segmentation research often ask how many segments they'll have, and if we know ahead of time what defines them. We don’t. We don’t know what characteristics … [Read more...] about In Audience Segmentation, “I Don’t Know” is a Good Answer
Infusionsoft Publishes Audience Audit Segmentation Research
As you might imagine, the majority of the research we do for clients never sees the light of day beyond their doors. Typically it's behind the scenes, driving better marketing strategy -- so you may … [Read more...] about Infusionsoft Publishes Audience Audit Segmentation Research
Question: Will Research Make Me Change My Brand Voice?
I got a great question from a prospective client today: "Our brand has a voice and a message we're very passionate about. After doing this research into our audience segments, are you going to tell us … [Read more...] about Question: Will Research Make Me Change My Brand Voice?
Great Partners Aren’t Always People
Running a small business isn't easy, and finding ways to improve your product or service to meet your customers' needs is a never-ending process. For Audience Audit, sometimes the answer has come … [Read more...] about Great Partners Aren’t Always People
