As you might imagine, the majority of the research we do for clients never sees the light of day beyond their doors. Typically it's behind the scenes, driving better marketing strategy -- so you may … [Read more...] about Infusionsoft Publishes Audience Audit Segmentation Research
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Question: Will Research Make Me Change My Brand Voice?
I got a great question from a prospective client today: "Our brand has a voice and a message we're very passionate about. After doing this research into our audience segments, are you going to tell us … [Read more...] about Question: Will Research Make Me Change My Brand Voice?
Great Partners Aren’t Always People
Running a small business isn't easy, and finding ways to improve your product or service to meet your customers' needs is a never-ending process. For Audience Audit, sometimes the answer has come … [Read more...] about Great Partners Aren’t Always People
The Trap of Persona Images
Many of our clients follow up our attitudinal segmentation findings by crafting personas for their clients, summarizing the segments we have identified in the research. While personas can be a … [Read more...] about The Trap of Persona Images
Getting Into the Social Habit
A few of my friends are putting together a fascinating new piece of research called The Social Habit, providing a wide range of insights into how consumers use social media. I'm really jazzed about … [Read more...] about Getting Into the Social Habit
Why Companies Aren’t Segmenting, Even Though They Admit They Should Be
The evidence is in - segmented emails work better. A recent HubSpot article by Pamela Vaughn does a great job of detailing WHY segmentation is so important, and she cites data from Lyris and HubSpot … [Read more...] about Why Companies Aren’t Segmenting, Even Though They Admit They Should Be